July 3, 2019

We recently updated you on the problems that are plaguing the IL Medicaid system, and SNAP (food stamps) program, thanks to a glitchy program that Illinois purchased from Deloitte, and also thanks to understaffing of caseworkers in the IL Department of Human Services.

Please check out our newest Fact Chat video, in which CCHCC’s Client Services Coordinator, Adani Sanchez, and our Executive Director, Claudia Lennhoff, discuss this problem and its impact on consumers and our organization.

For more information on this issue, you can visit CCHCC’s webpage on the Medicaid backlog.

Coming soon!
As we continue to work on this issue, we will keep you updated. Our co-worker, Ashley Buckley, has been doing deep research into this issue and how this situation came about, and what other states have experienced (hint: Illinois is not alone in its problems with Deloitte’s system). We will post that research soon. We’ll let you know when it is available.

Sincerely,

Claudia Lennhoff
Executive Director
Champaign County Health Care Consumers